Frequently Asked Questions

The following Frequently Asked Questions (FAQs) relate mainly to the 'Courses for Individuals'. Our 'Courses for Businesses' are all customised to the needs and requirements of your business, and if you are interested in any specifics please use our Contact Form.
 

FAQs:

What is included in the course fee?

  • A fully structured hands-on programme
  • Course book and other relevant text (where applicable)
  • Lunch and two snacks for full day courses
  • Access to valuable online resource (password protected, only for current and former participants), including
    • Free Web building tools
    • Free Affiliate Marketing resources
    • Free Small Business Marketing resources
    • Future updates to our Teaching Programs
  • A certificate of Completion of your Course
  • In case you drive, free parking is availabe in front of our office

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How much does it cost to undertake the Courses?

Each Course is priced differently, and a list of current course fees can be viewed here on each course write-up:

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How can I register for a course?

You can either complete the online booking form from our Enrollment Page or you can reach us thru our Contact Form and we will email a booking form to you. Alternatively, you can call us on 0341311747 (during offfice hours) and we will be happy to assist you. If you lve nearby you can also come to our office, we are located at:
15-2, Jalan Wangsa Delima 13
Wangsa Maju (Wangsa Link)
53300 Kuala Lumpur

Our office (FJP Marketing Sdn. Bhd.) is opposite the main road from Carrefour, above the Al-Ikhsan Sports Shop. Here is a Map to our office (will open in a new window)

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How long will it take before I know I am accepted into the course?

AsiaTraining.com will confirm your booking within 24 hours (Monday to Friday) of receiving your booking form. In case the course you chose is fully booked we will return your deposit cheque right away.

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How can I pay for the course?

You can pay either by Credit Card, by PayPal (if you have an account), by Bank Transfer or by Check thru the Enrolment Page. The balance payment will be collected on the day of the course itself, and can be paid via cheque (preferred) or cash.

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What is your refund policy?

  • If the course you chose is fully booked we send you your original cheque back immediately.
  • If you cancel your booking more than three weeks before the course commencement you get your full deposit back.
  • If you cancel your booking less than three weeks but more than 10 days before the course commencement date you get 50% of your deposit back.
  • If you cancel your booking 10 days or less before the course commences you will not get your deposit back. However, if you can't come you can send somebody else to take your place. There are no fees involved in this change, just let us know the details of your friend.

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What is your Money back Guarantee?

We stand fully behind our courses and believe that we give you the best. However, if after the course ended you honestly feel that you have not learned anything useful (or just very little) we give you your money back, all of it! That's our guarantee!

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What if I come late for a Course, or I have to leave earlier?

The Courses are highly structured and very intensive. You should make every effort to be on time and to attend the whole course in order to get the best out of it. We are also unable to offer a refund if you come late or need to leave early.

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Where are you located?

15-2, Jalan Wangsa Delima 13
Wangsa Maju (Wangsa Link)
53300 Kuala Lumpur

Our office (FJP Marketing Sdn. Bhd.) is opposite the main road from Carrefour, above the Al-Ikhsan Sports Shop. Here is a Map to our office (will open in a new window)

Is my private registration information safe with you? Do you have a Privacy Policy?

Your information is safe with us as we do not share your personal information with any third party. You can read our Privacy Policy here.

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